Terms and Conditions:
Only when your payment has been received will your place on the Baby Massage course be confirmed.
Your payment covers the complete course, meaning a place is held open for you each week, regardless of whether or not you attend. If you miss a lesson, you will be provided with lesson hand-outs or recordings and an opportunity to discuss these with your instructor either before or after your next class. You will not be refunded for missed lessons because your place cannot be sold on to anyone else once your course begins.
Should you fail to attend the start of the course or decide not to continue once it has begun, for any reason, you will not be entitled to a refund. It may be possible to defer on to the next available course, taking into account any lessons you have already attended, although this is dependent on how well subscribed the next course is and is not guaranteed.
On the rare occasion that a class cannot run during the course (eg due to instructor illness), the instructor will arrange with all class participants a mutually-convenient alternative date to reschedule the class.
Course start dates occasionally have to be delayed due to under-subscription. As people tend to book late for baby massage courses, this may not be until 48 hours before the course start date and every effort will be made to avoid this scenario. As soon as a decision is made to postpone or cancel a course, you will be informed by telephone (& follow-up email if a voicemail message has to be left for you) offering you either an immediate refund or the option of waiting for a rescheduled start date which will be as soon as sufficient sign-up numbers are reached.
If a course has to be cancelled or suspended due to Covid-19 Lockdown or changes in the law due to Covid-19 meaning that classes can not continue as expected in person, you will be offered a full refund if the course has not yet started, or a switch to online Zoom classes if it has. (Online classes have worked brilliantly during previous lockdowns!)
Parents and carers take responsibility for their own and their baby’s safety whilst on site. Please heed any health and safety instructions given by your instructor, as they are issued with baby welfare as a priority, including standard Covid-19 Safety measures as applicable at the time of your course (these will be detailed fully in your confirmation email).
By sending your course fee to Richmond Park Therapies, you are agreeing to these terms and conditions.