This policy outlines some of the key measures I have taken to reduce the risk of spreading coronavirus (COVID-19). Please note the content may be subject to change.
Adhering to guidelines
Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).
COVID-19 Risk Assessment
I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:
identify what work activity or situations might cause transmission of the virus;
think about who could be at risk;
decide how likely it is that someone could be exposed; and to
act to remove the activity or situation, or if this isn’t possible, control the risk.
Prior to seeing any of my clients for massage therapy or reflexology, I will be:
monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19.
contacting my clients 24 hours in advance and deferring any treatments if: they have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.
asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of COVID-19.
Enhanced cleaning and hygiene measures
Although I have always taken hygiene very seriously in my clinic, I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular handwashing/ sanitising.
Adapting or restricting treatments
It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible. This may for example include desisting from the use of deep tissue massage techniques in cases where previous Covid-19 infection was suspected but unconfirmed, or in the cases of those in recovery and seeking massage therapy, reflexology or manual lymphatic drainage massage.
Maintaining social distancing & the use of PPE
Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment. Throughout massage therapy or reflexology treatments I will wear PPE as required by Government Guidelines and my insurance policy - this to include a visor and type II medical face mask. Clients will be asked to wear a face mask to their appointment unless exempt.
If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.
For more information… I am happy to be contacted to discuss any aspect of your treatment at Richmond Park Therapies.
Nina Caton Gupta
Massage Therapist in Kingston
Updated Aug 2020