Booking Enquiries:
Locations
Home-based clinic in North Kingston KT2 6AH.
Mobile by arrangement within North Kingston, Kingston-upon-Thames, Richmond & the surrounding areas. Transportation and travel time costs may apply, please ask.
T: 0779 1966 278
Cancellation & Rescheduling Policies
I understand that some times plans have to change, so it is possible to reschedule your booking with more than 24 hours notice; however clients who frequently reschedule with less than 2 days notice may be declined future appointments.
You will be sent an appointment reminder ahead of your visit and you will be called if you have not arrived on time to check that you are on route. If you arrive late, it may not be possible to extend your scheduled end-time and you will still be charged for the full appointment. If you do not attend a confirmed appointment, or if you cancel it with less than 24 hour's notice, you may be invoiced a £20 "no show" fee for clinic-time lost.
These policies are in line with most local private healthcare providers (eg dentists, physiotherapists, cosmetic clinics etc) and are not meant to be off-putting; but as a small business with a limited number of booking slots per day, 'no-shows' have a big financial impact.
If you are unwilling to agree to these policies in principle, please do not book an appointment.
Holistic Massage and Reflexology Therapy North Kingston, KT2